Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
6.0
Location
7.4
Service
8.8
Dining
8.2
Guest reviews
7.2/10
based on 5 reviews
8.7
8.7/10 based on 327 reviews
Alex
United States,
April
2024
7.4/10
My stay at the hotel was a mixed bag. The rooms seemed a bit cheap and in need of an upgrade, but they were clean and quiet, offering an added sense of safety with inside access. The service was friendly and cozy in the common areas, though it was a bit brash at times. The location was convenient for travelers going north or south, with some beautiful aspects but needing attention in certain areas. The dining experience was surprisingly good and varied, contributing positively to my stay.
Rooms
7.0
The rooms seemed cheap and below average compared to others, in need of an upgrade, but they were clean and quiet with inside access.
Service
8.0
The service was friendly and commonly cozy, sometimes going above and beyond, though it was a bit brash at times.
Location
7.0
The location was convenient for travelers, close to the Natchez Trace, but needing some attention with responsive maintenance requests. It was in Ridgeland, MS, near Jackson, and close to the Cabot Lodge with an inviting atmosphere.
Dining
9.0
The dining experience was delicious and varied with a good selection of items, one of the best complimentary offerings I've had.
Facilities
6.0
The facilities were sufficient but in need of improvement in certain areas.
Pat
United States,
February
2024
8.4/10
I had a lovely stay at the motel. The rooms, though small, were more than adequate for our needs and very quiet, providing added safety with inside access. Like most motels in the same category, the rooms were clean and offered ample space.
Rooms
8.0
The rooms were lovely and quiet, all self-contained with inside access for added safety.
Service
9.0
The staff were all personable, friendly, and very accommodating. I was very pleased by the efficiency and friendliness of the staff.
Location
9.0
The location was very comfortable, close to everything in Jackson with a nice lobby and convenient access to restaurants and other hotels.
Dining
8.0
The dining experience was really good with a great selection of breakfast items including bacon instead of sausage patties, making it one of the better complimentary offerings I've had.
Facilities
8.0
The facilities were well-maintained, with a stone fireplace in the center, large clear windows to view the enclosed courtyard and pool area, providing a cozy atmosphere.
John
United States,
January
2024
6.2/10
My stay at the hotel had its ups and downs. The rooms were extremely dirty, but I did feel very safe during my stay. Despite the odor in my room, the location is fantastic, offering room for lots of people without feeling overcrowded. The hotel's dining experience was great, although there was no cranberry juice available. The facilities were satisfactory.
Rooms
5.0
The rooms were extremely dirty, which was disappointing.
Service
Location
8.0
The location is fantastic, offering room for lots of people without feeling overcrowded.
Dining
8.0
The dining experience was great, except there was no cranberry juice.
Facilities
6.0
The facilities were satisfactory.
Kurt
United States,
January
2024
8.0/10
My stay at the hotel was a mix of positives and negatives. The location is lovely, with a mountain lodge feel and balconies overlooking the surroundings, though it can be a bit busy. The rooms were dated and had poor TV reception, but the complementary breakfast was wonderful. The service was excellent, with staff going above and beyond, even for longer stays.
Rooms
6.0
The rooms were dated with poor TV reception but spacious enough to have additional seating like a small couch.
Service
9.0
The staff were warm, friendly, and went above and beyond, making my stay very nice.
Location
8.0
The location was beautiful, reminding me of a mountain lodge and near many restaurant choices.
Dining
9.0
The dining experience was wonderful with a wide variety of options and accommodating early breakfast hours.
Facilities
8.0
The hotel had extra amenities that were not expected, enhancing the overall stay.
David
United States,
October
2023
6.2/10
The motel offers below-average rooms that were right on point when we requested anything without any waiting times, although they weren't exactly as nice as portrayed in the pictures. The service went above and beyond, being both courteous and extremely helpful.
Rooms
6.0
The rooms were below average in quality but met our needs promptly without any delays.
Service
9.0
The service was courteous and helpful, going above and beyond to assist us.
Location
5.0
Dining
7.0
Facilities
5.0
The facilities need remodeling and could have been cleaner and more comfortable.
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